CONNECT PRO FAQS

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CONNECT PRO FAQS

GENERAL

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HOW CAN I CHANGE WHICH INFORMATION IS SHOWN IN THE MULTI-TASKING PANEL?
CAN THE WEB BROWSER BE USED WHILE THE CAR IS IN MOTION?
HOW CAN I ACCESS THE ROUTE PLANNER WEBSITE?
WHY AM I ASKED FOR MY DATE OF BIRTH AS PART OF THE NAVIGATION ACCOUNT REGISTRATION PROCESS?
PINCH TO ZOOM IS AVAILABLE WHILE IN NAVIGATION BUT DOESN’T APPEAR TO FUNCTION IN THE BROWSER?
WHEN PARKED BY THE SIDE OF A BUSY ROAD, WHY DO I SOMETIMES RECEIVE CAR IN MOTION ALERTS AND LOSE ACCESS TO FEATURES?

NAVIGATION

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WHAT’S THE DIFFERENCE BETWEEN A NAVIGATION PROFILE AND AN NAVIGATION ACCOUNT?
HOW DO I SHARE MY ESTIMATED TIME OF ARRIVAL (ETA)?
CAN I USE THE CONTACTS LIST FROM MY CONNECTED SMARTPHONE TO SHARE MY ESTIMATED TIME OF ARRIVAL (ETA)?
HOW DO I CREATE AN INCONTROL NAVIGATION ACCOUNT?
HOW IS THE SAFETY CAMERA DATABASE UPDATED?
DO I NEED TO ENTER MY PHONE NUMBER OR EMAIL ADDRESS TO SEND ETA/PLACE/LOCATION NOTIFICATIONS?
ONCE I’VE PARKED MY CAR, HOW CAN I CONTINUE THE JOURNEY FROM MY SMARTPHONE?

CONNECTIVITY

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WHAT IS INCONTROL CONNECT PRO?
HOW LONG IS MY SUBSCRIPTION VALID FOR?
WILL I BE ABLE TO RENEW MY SUBSCRIPTION?
DO I NEED A SIM CARD TO CONNECT MY CAR TO THE INTERNET?
WHY IS THERE A DELAY BETWEEN STARTING THE ENGINE AND THE SYSTEM CONNECTING TO THE INTERNET?
WHAT’S THE DIFFERENCE BETWEEN HOTSPOT AND WI-FI IN THE CONNECTIVITY SETTINGS MENU?
THE 3G ICON IS SHOWING IN THE UPPER CORNER OF THE TOUCHSCREEN, SO WHY ARE SOME CONNECTED FEATURES UNAVAILABLE?
CAN I MONITOR OR LIMIT DATA USAGE?
WHICH FEATURES REQUIRE A VALID SUBSCRIPTION?
HOW CAN I FIND OUT HOW MUCH TIME I HAVE LEFT ON MY CURRENT SUBSCRIPTION?
WHICH FEATURES AND SERVICES ARE INCLUDED WITH CONNECT PRO?
WHAT ARE THE ADVANTAGES OF THE CAR’S DATA CONNECTION OVER MY SMARTPHONE’S DATA CONNECTION?
WHICH FEATURES REQUIRE INTERNET CONNECTIVITY?
ARE THERE SETTINGS TO HELP ME MANAGE DATA ROAMING WHEN DRIVING OUTSIDE OF MY HOME COUNTRY?
HOW MUCH DATA SHOULD I BUDGET FOR ON A MONTHLY BASIS?

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As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your local Jaguar Retailer for availability and full terms. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.